Accessibility

Accessibility

We want everyone, including people with disabilities, to use our service easily. This document explains what we do to make it accessible and comply with standard laws and gli  such as the European Accessibility Act or WCAG.

Rick Owens is committed to accessibility and inclusivity. We want all our customers, including people with disabilities, to be able to successfully use our service.

This document outlines the accessibility features of www.rickowens.eu, how we meet the requirements of the European Accessibility Act, the EN 301549 standard, WCAG 2.2, the ADA, and Sec. 508, and what we are doing to maintain and improve accessibility. This statement only concerns www.rickowens.eu.

We regularly review this information as we improve www.rickowens.eu.

We are happy to receive your suggestion to make www.rickowens.eu better. If you find any problems or have any suggestions, please contact us by email, phone, or mail. Explain the details of the problem to help you.
We care a lot about the contribution of our users especially if they inform us that something is not working. If you have trouble accessing any part of www.rickowens.eu, encounter any accessibility issues, or have any suggestions for improvement, please let us know.


Email: CUSTOMERCARE@RICKOWENS.EU


Company address: VIA M. PONZA N 4, 10121, TURIN, ITALY,
When contacting us, please provide as many details as possible about the issue (which page or feature, what happened, and what support technology you are using, if any). We will try to take note of your feedback within 15 business days and will do our best to resolve the issue quickly or to inform you of progress.
Application: In case you feel that your accessibility issues have not been adequately addressed, you have the right to forward your complaint. We sincerely hope to resolve any issues with you before it reaches this stage.
Document History: This document was last revised and updated on October 21, 2025. We plan to review it at least annually, or whenever significant changes to the service occur.