WE ARE CURRENTLY EXPANDING OUR RETAIL TEAM AT RICK OWENS BERLIN DEPARTMENT STORE AND SEEKING TO RECRUIT A TALENTED INDIVIDUAL WITH A TRUE PASSION FOR LUXURY RETAIL. THIS OPPORTUNITY IS FOR AN EXPERIENCED RETAIL ASSOCIATE WHO RESIDES IN BERLIN. THE IDEAL CANDIDATE SHOULD HAVE COMMAND OF BOTH GERMAN AND ENGLISH LANGUAGE.

IMPORTANT SKILLS WE ARE SEEKING:

• PROVIDE EXCELLENT CLIENT SERVICE WITH THE ABILITY TO DEVELOP MEANINGFUL AND LOYAL CLIENT RELATIONSHIPS
• GOOD TEAM PLAYER
• ABILITY TO WORK IN A FAST PACED ENVIRONMENT AND HANDLE MULTIPLE TASKS EFFICIENTLY
• STRONG ORGANIZATIONAL SKILLS
• HIGH MOTIVATION TO IMPROVE AND LEARN
• EXCELLENT COMMUNICATION SKILLS IN ORDER TO BUILD A STRONG RELATIONSHIP WITH CLIENTS
• KNOWLEDGE OF FASHION AND CURRENT TRENDS
• PASSION FOR FASHION TO SHARE WITH CLIENTS
• IMPECCABLE SENSE OF STYLE

RESPONSIBILITIES INCLUDE:

• ASSISTING CLIENTS WITH STYLING THAT LEADS TO PURCHASE DECISIONS
• PROVIDING CLIENTS WITH EXTENSIVE KNOWLEDGE OF THE MAISON
• APPROACHING CLIENTS IN A PROFESSIONAL MANNER, YET ALSO PERSONALIZING THEIR SHOPPING EXPERIENCE
• BUILD AND MAINTAIN A CLIENT BASE WITH FOLLOW UP OUTREACH USING COMMUNICATION CHANNELS SUCH AS TEXTS, WHATSAPP, PHONE CALLS OR EMAILS
• ABILITY TO MANAGE BASIC STORE OPERATIONS SUCH AS PROCESSING SHIPMENT/TRANSFERS IN A TIMELY MANNER
• MAINTAINING BRAND STANDARDS BY FOLLOWING VISUAL MERCHANDISING GUIDES AND PROTOCOLS

PLEASE SEND YOUR CV + COVER LETTER TO:
HR@RICKOWENS.EU